07 August 2019

The sky's the limit

At RFT we are always striving to provide an outstanding customer service and the speed and efficiency of repairs is essential to this.

To maintain our homes to the best possible standards, often, we are required to carry out roof repairs or maintenance works at height. This can be challenging due to the frequent need for scaffolding which can be costly and cause significant delays.

To overcome these challenges, RFT have invested in their own high-spec vehicle mounted cherry picker to enable us to schedule and attend to repairs more efficiently. With specialist staff operating the machinery, height related repairs are safe, carried out quicker and are more cost-effective. Therefore, savings can be reinvested into further improving our repairs service.

Warren Gannaway said: “we are constantly trying to find ways to improve our repairs service, investing in our own specialist equipment will benefit our customers and our staff so we can make a real difference”.

The cherry picker has been used at its first live job and will be used for many repairs moving forward; including roofing works and street lights. The functionality and non instrusiveness of the machine we hope will deliver a far improved service for our customers.